FAQs

  • Good Day Sunshine is a one-day outdoor music festival held at 3 Oceans Winery in Margaret River.

    Featuring a carefully curated lineup of Australian artists, local food vendors, premium beverages and the relaxed atmosphere the region is known for, Good Day Sunshine offers an unforgettable live music experience in one of Western Australia's most scenic venues.

  • Good Day Sunshine is an outdoor standing concert. General seating is not provided and patrons should expect to remain standing for the duration of the event. Please note that chairs, picnic rugs and other ground coverings are not permitted.

  • Good Day Sunshine is held at 3 Oceans Winery, Metricup, Western Australia.

    Venue access information, parking details and maps will be included in the Event Guide released prior to the event.

  • Gates open at 2:00pm

    We recommend arriving early to avoid traffic and entry queues.

  • The event finishes at 10pm

    Please refer to the Event Guide for your event.

  • We recommend bringing:

    • Your ticket

    • Valid photo identification (if required)

    • A hat

    • Sunscreen

    • Comfortable enclosed footwear

    • Weather-appropriate clothing

    • A fully charged mobile phone

    • A portable phone charger (power bank)

    • Any required medication

    Please refer to the Conditions of Entry for permitted items.

  • Yes. Unless otherwise advertised, all events at 3 Oceans Winery are outdoor concerts. Please dress appropriately for the weather, including sun protection during the day and warm clothing for the evening if required.

  • We have limited shade onsite during our events, please be prepared with hat, sunscreen & water bottle.

  • Yes. Patrons are welcome to take photos and short videos for personal use using mobile phones and small personal cameras.

    Professional photography equipment, commercial filming and recording devices are not permitted without prior written approval.

    Please refer to the Conditions of Entry for further information.

  • The best source of information is the Event Guide, which will be published via email and our our social media platforms prior to the event.

    It contains important information including:

    • Gate opening times

    • Parking information

    • Venue maps

    • Set times

    • Accessibility information

    • Traffic updates

    • Conditions of Entry

    We also recommend following our official social media channels for any important event updates.

Tickets

  • Buy tickets here

    Tickets for Good Day Sunshine are sold exclusively through Oztix.

    To ensure your tickets are valid, only purchase tickets through Oztix or via our official resale platform Tixel.

  • If the event has not sold out, tickets may be available at the gate. We recommend purchasing tickets in advance, as many events sell out before event day.

  • Yes. All children attending an event at 3 Oceans Winery require a valid ticket, unless otherwise stated on the Oztix event page. Please refer to the Oztix event page for ticket pricing, age categories and any youth policy that may apply to your event.

  • Please first check your Junk or Spam folder. If you still can't locate your tickets, please contact Oztix Customer Support for assistance.

  • There is no need to transfer names of tickets as Tickets may be used by another person and the name on the ticket does not need to match the identification of the person attending.

    Tickets should be treated like cash. Once a ticket has been used to enter the event, it cannot be used again.

    If you are purchasing or selling a ticket after the original purchase, we strongly recommend using Tixel, the official resale platform for all events at 3 Oceans Winery.

  • Yes.

    If you are unable to attend, Tixel is the official ticket resale platform for all events held at 3 Oceans Winery.

    We strongly recommend only buying or selling tickets through Tixel. Tickets purchased through unofficial sellers or social media cannot be verified and may not be valid.

  • No. Ticket buying and selling posts may be removed from our social media pages. To protect yourself from ticket scams, please use Tixel, our official resale partner. 

    Please note that tickets purchased through Facebook Marketplace, social media, online classifieds or other unauthorised sellers may be fraudulent, duplicated or invalid. Macro Music Pty Ltd is not responsible for any loss resulting from tickets purchased through unauthorised sources and cannot provide refunds, replacement tickets or entry where a ticket is found to be invalid

  • Where available, eligible ticket purchases can be paid using After Pay through Oztix. Please refer to Oztix for eligibility criteria and terms.

  • Tickets are non-refundable except where required under Australian Consumer Law, the Live Performance Australia Ticketing Code of Practice or the Event Terms & Conditions.

    If you purchased Booking Protect during the checkout process, you may be eligible to make a claim under the terms of your Booking Protect policy.

    Please refer to the Event Terms & Conditions and your Booking Protect documentation for further information.

  • Booking Protect is an optional ticket refund protection service offered during the Oztix checkout process. If you choose to purchase Booking Protect, you may be able to claim a refund if you are unable to attend due to certain unforeseen circumstances covered by the Booking Protect policy.

    Booking Protect is provided by a third-party company and is separate from Good Day Sunshine, Macro Music, 3 Oceans Winery and Oztix's standard ticket terms. For information about your cover, eligibility or to make a claim, please contact Booking Protect directly using the information provided in your Booking Protect confirmation email.

Entering the Venue

  • Yes. As a condition of entry, all patrons, bags and permitted items may be subject to security screening upon entry.

    Refusal to comply with a security screening or lawful direction from Event Staff or Security may result in refusal of entry or removal from the venue. Please refer to the Conditions of Entry for further information.

  • No. Re-entry is not permitted unless approved by Event Management in exceptional circumstances. Please refer to the Conditions of Entry for further information.

  • Yes. Small personal bags are permitted.

    To assist with entry, we recommend bringing only what you need. All bags may be subject to inspection upon entry. Please refer to the Conditions of Entry for permitted items.

  • No. Chairs are not permitted at events held at 3 Oceans Winery.

    Our events are designed as standing concerts to maximise patron capacity, maintain clear sightlines and ensure emergency access routes remain clear throughout the venue.

    If you require seating due to a medical condition or accessibility requirement, please contact events@macromusic.com.au before the event so suitable arrangements can be discussed.

  • No. Picnic rugs, blankets and ground coverings are not permitted.

    This helps maintain clear sightlines, improves crowd movement and ensures all patrons can comfortably enjoy the event. Please refer to the Conditions of Entry for further information.

  • Small umbrellas may be used while entering and leaving the venue if required. Umbrellas must not be used during performances as they obstruct the view of other patrons. Please refer to the Conditions of Entry for further information.

  • Yes. Personal cameras and mobile phones may be used for personal use.

    Professional cameras, video cameras, drones and commercial recording equipment are not permitted without prior written approval from Event Management. Please refer to the Conditions of Entry for further information.

  • Yes. Sunscreen is encouraged.

    For the safety of all patrons, aerosol cans may be restricted. We recommend bringing pump-pack or roll-on sunscreen where possible. Please refer to the Conditions of Entry for further information.

  • Yes. Small personal care items such as lip balm, tissues and hand sanitiser are permitted. Please refer to the Conditions of Entry for the full list of permitted and prohibited items.

  • To help ensure a safe and enjoyable experience for everyone, the following items are not permitted inside the venue:

    • Chairs

    • Picnic rugs, blankets and ground coverings

    • Eskies, coolers and insulated containers

    • Outside food (unless approved for a medical condition or dietary requirement)

    • Outside beverages, including alcohol

    • Glass bottles and containers

    • Drones

    • Professional cameras and recording equipment (without prior approval)

    • Large umbrellas

    • Any other items listed in the Conditions of Entry.

    For a complete list of prohibited items, please refer to the 3 Oceans Winery Conditions of Entry.

Getting There & Transport

  • Good Day Sunshine is held at 3 Oceans Winery, located on Bussell Highway in the Margaret River Wine Region.

    You can travel to the event by:

    • Driving and parking onsite
    • Shuttle bus
    • Drop off and pick up
    • Local Taxi Companies (please ensure you’ve booked ahead as they are limited) 

    Please allow additional travel time on event day and follow all directions from Traffic Management staff.

  • Yes. Return shuttle bus services are available from:


    MARGARET RIVER BUS LINE

    Buses will begin departing from Margaret River at 1:30PM and run continuously until 2:00PM.

    Margaret River: from 1:30PM
    Cowaramup stop: approx. 1:45PM

    Please arrive early to ensure you get on the first available service.


    BUSSELTON LINE

    Buses will depart at the scheduled times below (single departure service):

    Busselton: 1:30PM
    Broadwater: 1:45PM
    Abbey: 1:55PM
     

    YALLINGUP / DUNSBOROUGH LINE

    Buses will depart at the scheduled times below (single departure service):

    Yallingup Beach Car Park: 1:30PM
    Dunsborough Bus Stop: 1:45PM


    RETURN BUSES (ALL LINES)

    Return buses will begin departing from 10:00PM.

    Margaret River Line: final bus approx. 10:40PM
    All other lines: depart at 10:00PM


    Bus tickets can be purchased through Oztix. Please refer to the Bus Information page for departure locations, maps and timetables.

  • No. Our shuttle buses are designed to get patrons safely to the event as gates open and return everyone home after the event has finished.

    There are no shuttle bus services operating during the event.

  • Yes. You are welcome to travel one way and make your own arrangements for the other journey. For example, you may be dropped off at the event and catch the return bus home.

    Please note that bus tickets are sold as a return service only and the ticket price remains the same regardless of whether you travel one way or both.

  • Bus departure times are scheduled and cannot be delayed. Please arrive at your selected stop at least 10 minutes before the scheduled departure time.

    If you miss your bus, you will need to arrange alternative transport at your own expense.

  • No. Return shuttle buses depart once the event concludes.

    If you choose to leave before the end of the event, you will need to arrange your own transport.

  • Yes. Onsite parking is available and must be purchased separately through Oztix. Parking is located within easy walking distance of the venue entrance.

    We recommend purchasing your parking pass in advance, to help ease traffic congestion on the day.

  • Parking at Good Day Sunshine requires a comprehensive Traffic Management Plan to safely manage thousands of vehicles entering and exiting the venue.

    Your parking fee helps cover the costs of traffic controllers, lighting, signage, temporary infrastructure and additional event staff required to safely operate the car park. Rather than increasing the ticket price for everyone, only those who choose to drive contribute towards these costs.

  • Yes. Accessible parking is available for vehicles displaying a valid ACROD Parking Permit. Please advise Traffic Management staff upon arrival and they will direct you to the designated accessible parking area located close to the venue entrance.

  • Yes. A dedicated Drop Off and Pick Up area will operate at the venue.

    Please follow all directions from Traffic Management staff and do not wait in the drop off zone longer than necessary.

Children & Young People

  • Our events are designed primarily for adults and feature live music performances in an outdoor concert environment.

    Parents and guardians should consider whether the event is suitable for their child, taking into account factors such as:

    • Loud music and crowd noise

    • Large crowds and extended periods of standing

    • Limited shade and exposure to weather conditions

    • A licensed environment where alcohol is served

    • Event finish times, which may be as late as 10:00 pm

    Children are welcome to attend our All Ages events; however, they must remain under the supervision of a Responsible Adult at all times.

    We recommend that parents and guardians bring appropriate hearing protection for young children and ensure they are prepared for the conditions of an outdoor concert.

  • Yes. All children attending an event at 3 Oceans Winery require a valid ticket unless otherwise stated on the Oztix event page. Please refer to the Oztix event page for ticket pricing, age categories and any Babies in Arms policy that may apply.

  • No. Patrons under 18 years of age must attend with a Responsible Adult as defined under the Liquor Control Act 1988 (WA).

    A maximum of two (2) patrons under 18 years of age may attend with one (1) Responsible Adult.

    Responsible Adults must remain with and actively supervise the young people in their care for the duration of the event. Please refer to the Youth Policy for full supervision requirements.

  • A Responsible Adult is a person recognised under the Liquor Control Act 1988 (WA). This generally includes a parent, step-parent, legal guardian or another adult who has the consent of a parent or legal guardian to supervise the young person. Please refer to the Youth Policy for further information.

  • The Babies in Arms reference eligible children (2 years and under) who may attend without a ticket, provided they remain in the arms of their parent or guardian for the duration of the event. Children covered by the Babies in Arms policy must not occupy a seat or viewing space of their own.

  • No. Prams and strollers are not permitted inside the event.

    Parents and carers attending with infants should ensure they are able to carry their child for the duration of their visit or make alternative arrangements where appropriate.

  • Our Youth Policy forms part of the Conditions of Entry and provides detailed information regarding supervision requirements, age restrictions and the responsibilities of Responsible Adults. We encourage all parents and guardians to read the Youth Policy before attending.

Food & Drinks

  • No. Outside food is not permitted.

    Exceptions may be considered for patrons with a genuine medical condition or dietary requirement that cannot reasonably be catered for by the event.

    If you require an exemption, please contact events@macromusic.com.au before the event so appropriate arrangements can be discussed.

    Please refer to the Conditions of Entry for further information.

  • No. Outside beverages, including alcohol, are not permitted.

    Free drinking water stations are available throughout the venue.

    Please refer to the Conditions of Entry for further information.

  • Yes. Empty reusable drink bottles are encouraged and can be refilled free of charge at the drinking water stations located throughout the venue.

    Please refer to the Conditions of Entry for the current drink bottle policy.

  • Yes. A variety of food vendors will be available throughout the event, offering a range of meals, snacks and beverages.

    Where possible, vegetarian, vegan and gluten-free options will be available. Please note that menu offerings vary between events and we cannot guarantee that every dietary requirement can be catered for.

  • Yes. Alcohol is available for purchase at licensed events.

    All alcohol service is subject to the Liquor Control Act 1988 (WA) and our Responsible Service of Alcohol (RSA) obligations. Valid photo identification may be requested at any time. Patrons who are intoxicated, become intoxicated or behave in an inappropriate manner may be refused service or removed from the venue.

  • Yes. Free drinking water stations are available throughout the venue.

    We encourage all patrons to stay hydrated throughout the event.

Accessibility

  • Yes. We are committed to providing an inclusive and enjoyable experience for all patrons.

    Accessible facilities are available at our events, and we encourage patrons with accessibility requirements to contact us before the event so we can discuss how we can best support your visit at events@macromusic.com.au

  • Yes. Accessible parking is available for vehicles displaying a valid ACROD Parking Permit. Please advise Traffic Management staff upon arrival and they will direct you to the designated accessible parking area.

  • Yes. An accessible viewing area is available for patrons with accessibility requirements and one companion. If you would like to use the accessible viewing area, please contact events@macromusic.com.au before the event so we can assist with your visit.

  • Yes. Accessible toilet facilities are available at all events.

    Please refer to the Event Guide or venue map for their location.

  • Yes. We proudly accept Companion Cards. Eligible Companion Card holders are entitled to a complimentary companion ticket.

    Please contact Oztix at info@oztix.com.au once you’ve purchased your ticket, and they will be able to issue you your free Companion card ticket.

  • Yes. Essential prescription medication and medically required food or beverages are permitted. Where possible, medication should remain in its original pharmacy packaging.

    If you require specialised food to a medical condition, please contact events@macromusic.com.au before the event to seek written approval. Security won’t let patrons bring in outside food without prior consent.

    Please refer to the Conditions of Entry for further information.

  • Yes. While chairs are not permitted for general admission, patrons who require seating due to a medical condition, disability or accessibility requirement are encouraged to contact events@macromusic.com.au before the event. Where reasonably practicable, suitable seating arrangements will be made.

During the Event

  • Qualified First Aid personnel are on site throughout every event.

    If you feel unwell or require medical assistance, please notify the nearest Event Staff member, Security Officer or First Aid personnel immediately.

  • Your safety is our priority.

    If you feel unsafe, witness inappropriate behaviour or require assistance for any reason, please speak to the nearest Event Staff member or Security Officer immediately.

  • Please notify the nearest Event Staff member or Security Officer immediately.

    Our team has procedures in place to assist with locating lost children and reuniting separated groups safely.

  • Patrons who fail to comply with the Conditions of Entry or who refuse lawful directions from Event Staff, Security or Emergency Services may be refused entry or removed from the venue without refund.

    Please refer to the Conditions of Entry for further information.

  • Your safety is our priority.

    If you feel unsafe, witness inappropriate behaviour or require assistance for any reason, please speak to the nearest Event Staff member or Security Officer immediately.

  • During the event, please visit the Information Tent or speak to an Event Staff member. After the event, please email events@macromusic.com.au with a description of your item, including where you believe it may have been lost.

    While every effort will be made to reunite lost property with its owner, Macro Music Pty Ltd cannot accept responsibility for lost, stolen or damaged property.

  • Please hand any lost property to the nearest Event Staff member or the Information Tent. Please do not leave lost property unattended or attempt to locate the owner yourself.

Contact Us

  • If you can't find the answer you're looking for, we're here to help. For general event enquiries, please contact events@macromusic.com.au

    For ticketing enquiries, including ticket delivery, payments and refunds, please contact Oztix directly. We recommend reading the Event Guide, Conditions of Entry and Frequently Asked Questions before contacting us, as most common questions are answered there.